Hosting your auditor will sign off on.
SOC 2 Type II, HIPAA, ISO 27001 — kept current and produceable in 24 hours. A 99.99% SLA backed in writing, dedicated infrastructure on request, and a procurement cycle that doesn't stall in legal.
Paperwork your legal team already approves of.
Standard cloud vendors hand you a click-through and call it a contract. We sign real agreements — and we move fast on redlines.
Master Services Agreement
Negotiable terms, custom liability caps, and a redline turnaround your legal team won't dread. Mutual NDA on first call.
Data Processing Addendum
GDPR-aligned, SCC-backed, executable in 24 hours. Sub-processor list maintained publicly and updated 30 days in advance.
Custom SLA
99.99% uptime as standard. 99.999% available with multi-region. Service credits in writing, not press releases.
Architecture on your terms.
Single-tenant where you need it, integrated where you don't. Nothing you'd otherwise file as a P0 ticket against your cloud provider.
Dedicated infrastructure
Single-tenant servers, racks, or full cages. Hardware specs to your design, including FIPS 140-2 HSMs.
BYOK & customer-managed keys
Bring your own keys, rotate on your schedule. Hold the encryption envelope while we hold the bits.
SAML SSO + SCIM provisioning
Okta, Entra, Google, Ping — pre-built connectors. Joiner-mover-leaver flows wired to your IdP.
Audit log streaming
Every admin action, every API call. Stream to your SIEM in real time, retain on our side for seven years.
Regional data residency
Pin workloads to US, EU, or APAC. Verifiable, contractual, and enforced at the platform layer — not a checkbox.
Named TAM + 24/7 NOC
A technical account manager who knows your architecture. A NOC that picks up before your pager goes off.
Promises we'll put in the MSA.
Not a marketing page. These numbers are mirrored verbatim in the contract — with service credits attached when we miss them.
From first call to live — in four weeks.
A real enterprise rollout schedule. Most customers move from discovery to production inside a month, not a quarter.
Discovery call
30 minutes. Your security team, our solutions architect, mutual NDA on the way. No deck — just questions.
Security review
We send the SOC 2 report, ISO certificate, pen-test summary, and a pre-filled CAIQ. Most reviews close in five business days.
Proof of concept
A working environment in your target region, on real hardware, with your traffic shape. We co-pilot the load test.
Contract close
MSA + DPA + custom SLA, redlined and signed. Most enterprise deals move from PoC to executed in seven days.
Migration & go-live
Your engineers and ours, in a shared room. Cutover with rollback rehearsed. We stay on call for 30 days post go-live.
Bring the security review. We'll have answers ready.
A 30-minute call with a solutions architect, an NDA on the way to your inbox, and a SOC 2 report in your hands by the end of the week.